FAQs


If you're registering for the first time, or you are a returning guest with questions, this guide will help you learn more about our event, how to start or join a team, donating and fundraising, and volunteering. After reviewing this page, if you have additional questions, contact us—we will be happy to assist you.

 
 

Getting Started

Does the registration cost count toward a team’s total?
Yes! The full registration fee is credited to the team, as long as you provide a team name. A portion of the registration fee ($15) is considered a nondeductible donation.

Can I donate to a participant without registering?
Yes! Click on the blue “Donate” button and select “Find a Participant.” Then, type the participant's first or last name to make your gift. After submitting your donation, you will receive a confirmation email, and your gift will appear on the participant’s personal fundraising page. All donations are tax-deductible.

I signed up as an individual… may I now join a team?
Yes! Please contact us with your full name and the team you would like to join, and we will update your information accordingly.

I want to register my children or other family members, but they don’t have email addresses.
Family registration is only available after you have registered yourself. At the end of your registration, you will be asked if you would like to register another family member. Select “yes” to continue registering your family and friends without needing additional email addresses. If you need additional assistance, please contact us. 
 

Starting or Joining a Team

How do I start a team?
Click on the yellow “Register” box, and select “Start a Team,” and follow the instructions to set up your team.

How do I change my personal fundraising goal?
Log in to your account and go to your "Participant Center.” Under “Your Fundraising Progress,” select “Edit Goal” to update your personal fundraising goal.

What is a Personal Page?
After registering, a “Personal Page” is automatically created for you. Donors can make gifts directly to your page, allowing you to track your personal fundraising progress. Use this page to invite family and friends to join the fight against brain tumors. You can customize it by adding images or videos, writing your own text, and selecting the page's style and color. Remember, a compelling personal page helps attract and engage supporters.

Is there a minimum number of people required for a team?
No. You can be a team of one.

May I start a team if I can’t attend the event?
Yes! You don't have to attend the Angels Among Us event to support Duke’s brain tumor research program. Click the yellow “Register” box, select “Start a Team,” and register your group as a ''Distant Angel.'' Your donations will directly support groundbreaking research happening at the Preston Robert Tisch Brain Tumor Center. Every gift makes a difference.

How do I upload my address book?
Log in to your "Participant Center," then select "Send an Email," at the top of the page. Click "Compose Message," then select "All Contacts" to add email addresses or import your contact list. You can edit, add, or delete addresses anytime. Your address book is private and the data will not be shared.


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Team Captain Questions

What is a Team Page?
A team page is an online tool provided to the team captain to share the team's story and is visible on your team's homepage. Once registered as a team captain, you can personalize the page with a picture or video and tell visitors about the person your team is honoring or remembering. You can also request and share your fundraising goal. Update this page often to boost enthusiasm, raise awareness, and motivate your team to reach its goal.

How do I update the Team Page?
As a team captain, log in to the "Participant Center” and click on the “Edit My Team Page” tab at the top to make any updates.

How can I see a list of who has donated to my team?
To view your team's gift roster, visit your “Participant Center” and under the "Edit My Team Page" tab, look for "Team Donations." You can also download the donation details by clicking the download icon located next to "Team Donations." 

How do I change my team goal?
Only the team captain can change the team goal. To update it, go to the “Participant Center,," select the "Edit My Team Page" tab, and clock "Edit Goal" under "Team Progress."

How can I send and follow up on emails to my friends, family, and colleagues?
In the  “Participant Center,” select the "Send an Email" tab at the top of the page to access ready-to-use message templates. You can invite people to join your team, ask friends to donate, or thank participants. Use the "Compose Message" dropdown to review your email activity and follow up on any outstanding messages. 

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Donations

My friends mailed in donations, but I do not see them on my personal page. Why?
Due to the volume of checks we receive, it may take up to 15 business days from receipt for our staff to credit donations to your team. It'a very important that the team or participant name is written on the memo line of the check. Without this information, we cannot guarantee the donation will be credited correctly.

If you are missing a donation, please send your name, the donor’s full name, and the donation amount, and we will make the necessary adjustment.

I donated online, but I don't see my name listed on my friend's personal page.
You may have accidentally donated to the general Angels Among Us fund instead of your friend’s team. Only donations designated specifically to a team appear on that team's fundraising page. Please contact us, and we will credit the appropriate team.

When can money be turned in for Angels Among Us?
Since many teams fundraise year-round, donations may be submitted anytime during the year. To ensure that you donation is credited correctly, please write your team name on the memo line of the check. Gifts, made payable to Duke University—Angels, can be mailed to: 

Tisch Brain Tumor Center at Duke
Attn: Angels Among Us
DUMC 3624
Durham, NC  27710

If you bring donations to the event, please visit the Registration Tent to submit your gifts. Thank you!

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Volunteering

How do I volunteer?
Volunteers are essential to the success of Angels Among Us 5K & Walk for HOPE. Join the more than 200 volunteers who donate their time and talent to help in the fight against brain tumors. Check out our volunteer opportunities to find out how you can get involved.

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Event Day

Can I register at the event?
Yes, but we strongly encourage you to register online to avoid long lines on event day!

What happens if the weather forecast calls for rain on event day?
The Angels Among Us 5K & Walk for Hope is a rain-or-shine event. If severe weather is expected, please check the event website for last-minute updates.

Where do I check-in for the 5K Run?
The Registration Tent is located near the corner of Flowers Drive and Yearby Avenue. The GPS address is 2011 Yearby Avenue, Durham, NC 27705, this is the general parking entrance right beside the event.

Do runners receive awards?
Yes. Awards are given to the first, second, and third place males and females ages 6 and up. All brain tumor patients who participate in the 5K also receive an award and are recognized at the 5K ceremony.

If I am running the 5K, but I also want to walk in the Walk of HOPE, do I have to register for both?
No. Registration for the 5K Run covers both activities.

Can someone run the 5K with a dog, wheelchair, or stroller?
For safety, no dogs or pets are allowed excepted registered service animals. Runners with strollers or wheelchairs are welcome but will start behind the competitive and recreational runners.

Can I walk the 5K?
Yes! If you walk the route, please note police  only block streets until the last 5K runner finishes, approximately 1 hour and 15 minutes. After that, please use sidewalks and obey pedestrian traffic laws.

Where do I check in for the Walk for HOPE?
If you're registering on event day, please check in at the Registration Tent located at the corner of Yearby Avenue and Flowers Drive. If you registered online, you don't need to check in--simply pick up your Angels Among Us event shirt at the T-shirt Tent.

Can I bring a dog to the event?
Pets are not allowed for safety reasons, but registered service animals are welcome.

Is accessible parking available?
Yes. Guests with disabilities have access to parkingat the corner of Yearby Avenue and Flowers Drive. Show your parking pass to staff on Yearby Avenue to proceed to the lower lot. Ramps on all medians provide easy access to tents and activities.

What is the Wall of Honor?
The Wall of Honor celebrates the lives of patients. Everyone is welcome to post pictures, stories, and mementos honoring survivors and those who bravely fought brain tumors. At the end of the event, please remember to take your mementos home.

For event updates, keep an eye on our Event Details page.

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Contact Us

We welcome your comments, suggestions, and questions!

Event Director
Anne Beebe
anne.beebe@duke.edu
919.684.4784

Event Coordinator, Marketing & Fundraising
Amanda Rose
amanda.rose@duke.edu

Team Assistance, General Inquiries & Corporate Sponsorship
Dorothy Garstka
dorothy.garstka@duke.edu
919.684.2351

Team Photos
Kim Toxey
angelsteamphotorequest@gmail.com

Volunteer
Yvette Leger
angelsamongus@duke.edu

 

 

 

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